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______________________________________________________________________________
Many thanks to Olive for finding and selling
me a great investment property. You have been most pleasant and
helpful throughout the whole transaction. I appreciate the extra time
you took to allow me many inspections before signing the contract and your
service continued even after the contract was signed and settled.
I am delighted with the service you provided.
At no stage in the process did I feel pressured. You simply showed me
different properties and provided me with useful information about the
properties and allowed me time to decide.
______________________________________________________________________________
We found Nicole to be friendly and very
professional in her work, nothing was to much trouble and she always has
smile a for everyone.
Graham & Lola
______________________________________________________________________________ Brian
was only too obliging in his services to our family upon the selling of our home.
His professionalism and attention to detail, we believe, played a huge part
in the quick sale of our property, at the price that we needed. He is a credit
to the Yong Real Estate Company, and we have no hesitation in recommending
Brian to our family and friends. J & A McGovern ______________________________________________________________________________
Olive was the lovely woman who looked after us from our 1st phone call. We
met her at the property we were wanting to purchase, Olive showed us around,
gave us time to think about things. We found her very honest and inspiring,
now we own the home. Olive is very pleasant and I would recommend her to friends.
Well we were very happy with her and would do business with her again in
our next property, W & G Marino ______________________________________________________________________________
Very prompt service. Yong associates created urgency in the Buyer's mind which made
them move quickly. Bismallah Holdings P/L ______________________________________________________________________________
Yong Associates - It's short and sweet, but this is all I need to say...
an EXCELLENT job! Heather Palmer ______________________________________________________________________________
Our property was not sold in the exclusive listing time frame plus an extension
of 2 weeks. However we know Irene did work very hard to try to get a sale
for us. She was always easy to contact, willing to listen and disciss things
with us. Her communication with us was excellent. David & Glenys
Hambleton ______________________________________________________________________________
Wow, it was a tight deadline but we made it! Thanks to you both; you were
both always interested, available & professional. We'll remember this
sale for a while! Many thanks. Glenn & Lisa Jackson
______________________________________________________________________________
Well done Ben. Thanks for the excellent service. You were always very prompt
and professional in your dealings. Keep up with your good work.
Raj Prasad ______________________________________________________________________________
The professionalism shown by Yong associates has been exceptional from start to finsih.
They kept us well informed at all times with feeback and progress reports
through this period. Yong having a difficult property to sell (one of the
highest valued in Lakewood at the time), had been proven to be the right
people for the task. Having a genuine, honest and open approach with a high
standard of ethics, we found that the best choice that we made was to engage
Yong to sell our property. As this process is normally stressful, Yong
had certainly made it a lot less stressful for us. Given this we would highly
recommend their services for anyone who is either selling or purchasing a property.
A and L Klein ______________________________________________________________________________
We are very pleased with the service provided by both Tim and Philip. Both
had excellent presentation punctuality and friendliness. We felt Tim was
very experienced, and he delivered on every promise he made. He was also
a good negotiator. We will not hesitate to recommend both Tim & Philip
to our friends. Min-Hsia Tsai _______________________________________________________________________________
A very good, excellent, professional service without any problems. Keep up
the good work Wasantha! Atul Maiak
______________________________________________________________________________
These two gentlemen and their associates handled the sale of our home of
18 years with compassion and true professionalism. I would not hesitate in
recommending Yong to others. The feedback from prospective buyers was prompt
and I felt a great need to know how people felt re: our home. What can I say
but thank you. TEAM YONG! Kras/Williamson
______________________________________________________________________________
Ben has offered an excellent service regarding the purchase of the above
mentioned property. With true character and professionalism. I will recommend
him to other friends in the future. S Lee
______________________________________________________________________________
Philip has been great, He provided excellent services and I would recommend
your agent to all our friends. Christy Mai ______________________________________________________________________________
Tina is a professional agent who is responsive and communicative. I corresponded
with Tina for approx 3wks before the contract was signed & accepted.
Throughout that time, the above attributes were experienced & and she
was helpful with my queries. I hope her assistance will continue after the
settlement of the property. Sim Wong ______________________________________________________________________________
We sold our current property through a different Real Estate agent and brought
our new property through yours. There was a great difference in professionalism.
Fatima was prepared with paper work already prepared. Our rights and obligations
were clearly explained and my wife and I felt comfortable right through the
entire purchase process. We compliment your company on its professionalism
and excellent staff member. C & B de Vries ______________________________________________________________________________
I would like to sincerely thank Noriyam Newton and Jameel
for your service and assistance in regard to my recent purchase of 2 Yorkshire
Place Stretton QLD. 4116. Especially, I would like to thank Noriyam for
her excellent customer service. As a real estate agent, she evidently showed
professionalism in dealing with clients. As a buyer, I appreciate the fact
that she provided me sufficient information and assistance in signing the
contract and neither rushing nor pushing me in the process. I also appreciate
her prompt responses to my queries and requests before and after the settlement.
Her follow-ups on clients are evident, efficient and excellent. Furthermore,
I appreciate teamwork in Yong Real Estate as I know that Noriyam worked
closely with Jameel and Irene on my case and together helped solving issues
along the way. I look forward to doing business with Yong Real Estate in the
near future. And certainly I was pleased with the service of Noriyam, Jemeel
and other relevant staff members of Yong Real Estate. K.
Luengingkasut ______________________________________________________________________________
We dealt with Tina, Clive and Fatima during the sale of our
property. The service was very professional and honest. Each of the associates
presented themselves with a very positive approach in the selling of our home.
Not that we want to sell but if we ever did it would be listed with Yong firstly.
Fatima you did a wonderful job before and after settlement. Thank you.
J & E McDonagh ______________________________________________________________________________
Just a quick note to say thank you to Noriyam. We have never
dealt with an agent who is so willing to help out when she could. The contact
with had with Noriyam was so friendly which in turn made us feel very relaxed
through our sale. Thanks again. Cindy Endres ______________________________________________________________________________
We are writing to express our appreciation to Ben and Irene
for the great service provided during the marketing and selling of our home.
They are very professional and were always prompt in following through with
a friendly call after each inspection. We greatly appreciate their honest
and up front approach and have no hesitation in recommending their services.
Through their dedication they helped us to achieve a good price for our home.
Kind regards, Anthony & Nicole Hillier ______________________________________________________________________________
Our house sold in less then a day. We were shown a couple
of houses. We found a great place & now we are set up again. Great one
stop shop. Sold for a good price. All smooth, all happy. DS &
AJ Baker ______________________________________________________________________________
Jameel was extremely helpful from the first day I spoke to
him, even though that day he did not have any properties that were suitable
for me. He took my requirements down and promised to call when one come on
the market. I was surprised when he called as other estate agents had made
the same promises and done nothing. I would have to chase them each week.
Through the whole process, Jameel took the required time and effort to ensure
I was informed and happy the way things were proceeding. To put it short
and sweet, Jameel did everything possible to ensure the purchase went through
smoothly. Overall I would recommend him without a second thought. Thanks again
Jameel, Adnaan Khokhar ______________________________________________________________________________
You said you would sell in ten days and were true to your
word. Great work, thanks for your professionalism and courtesy.
Tracy & David W ______________________________________________________________________________
Tim's service was excellent during marketing of the unit.
I couldn't ask for better from a Real Estate person. Thank you. Sunil
Pathirana ______________________________________________________________________________
We can not speak highly enough of Yong Real Estate and of the personal service
from Ben Leong. From the first phone call to Ben, he has treated us as if
we were his only clients. Ben has made us feel at peace and no stress in selling
our house. Ben's phone manner and personality is a true asset, with all the
endless phone calls we made, Ben never made us like we were ignoring him
or wasting his time, he made us feel at ease. Ben's sense of humour, honesty
and willingness to a listen, a quality all can learn from his integrity also
is a true asset. We would like to say thank you for all your help, advice
and professionalism in selling our house. Thank you. M & R
Lawler ______________________________________________________________________________
I have found Fatima to be consistently friendly and helpful.
I am a first home owner and Fatima has answered all my enquiries and gone
the extra mile for me. I would recommend her to anyone. Kathryn
Huggard ______________________________________________________________________________
Laurie, was efficient and enthusiastic in showing the property to my husband
and me. He was quick to respond to our enquiry and it was much appreciation.
Elizabeth B ______________________________________________________________________________
We would like to extend our many thanks to Ms Fatima our agent and your office
for looking after us during the purchase of our new property. We would like
to thank you for the excellent customer service and extreme professionalism
that your agent Fatima has shown during the purchase. N Lotti
& H Mustata ______________________________________________________________________________
Paul's approach in all areas of the sale was very professional and at no
time did I feel pressured to make hasty decisions. He followed through and
kept you informed in all matters relevant. I would certainly recommend Paul
to friends. L.J. Carius ______________________________________________________________________________
Irene is a very professional lady with impeccable people skills. She listens
to your requirements in a house and strives to fulfil your needs. Irene keeps
in touch with her clients and is always punctual. I feel Irene is a good
asset to your company. Best wishes. Mary Pal ______________________________________________________________________________
From the first meeting with John, til the last, he has shown nothing but
total dedication to trying to sell our house. He is so professional, caring
& sincere as shown by a personal loss in my family during the sale. After
dealing with some other agents before going Exclusive with Yong there is no
comparison. Thanks Yong, especially John. Barry & Lynette Cook
______________________________________________________________________________
Carol and Olive approached the sale of my property with courteous efficiency.
They followed my instructions and acknowledged the assistance given to them
by my son Adam when clients were being shown through the property. The sale
was completed promptly and without delay. I was extremely happy with their
service. Regards, Geraldine Harris ______________________________________________________________________________
Excellent client contact and feedback with progress. Great advice in presentation
- would certainly use again when I have a property to sell. M
& K Haggard ______________________________________________________________________________
Paul and Brian were both professional, considerate, understanding & courteous.
We were very happy with the speed of the sale & the final outcome.
J & D Bernard ______________________________________________________________________________
Noriyam did an excellent job - very helpful, acted fast and did it with a
sense of humour! I would thoroughly recommend her to my friends and associates.
She was even happy to do the secretarial work for me - faxing documents and
collecting mail from the letterbox so I wouldn't have to come to the Yong office.
Seng Chan ______________________________________________________________________________
Carol was very professional and friendly. I would recommend her to my friends.
Very happy with the results, placed the house on the market on Saturday night
and sold the next day (Sunday) this was very efficient great work!
K & S Bilsborough ______________________________________________________________________________
Very professional service. Vania is a conscientious and hard working
agent, very flexible and understanding. We will recommend her and Yong Group
to our friends and colleagues. Thank you! Lilia & Spase
Stojcerski ______________________________________________________________________________
Brian was very helpful and informative. I will look forward to futre
dealings with Yong Real Estate. Mr K Frost ______________________________________________________________________________
Tanya conducted the sale of our house with top class professionalism and
enthusiasm which resulted in a quick sale at a market price mutually beneficial
to both parties. It has been a pleasure dealing through Tanya because of her
excellent service and friendly personality. Thank you Tanya! Halina
Hedditch ______________________________________________________________________________
We found the services provided by Tina to be very friendly, honest,
informative and useful. We are very happy with the house. Yong Real Estate will
be our priority with all our future real estate dealings. Thank-you for the nice
gifts. Jay & Jotika Raj ______________________________________________________________________________
My initial contact with Yong was Jameel, when I indicated that I wanted to
sell my property it seemed as though Jameel dropped everything to get my
property on the market. Jameel was extremely helpful in ascertaining a sale
price and put me in touch with a cleaning coy to facilitate my sale price.
No sooner had I placed my house on the market, "Then along came John".
To John's credit, his motivation and flexibility of hours, brought me to sign
a sales contract within 27 hours!! Throughout the ensuing period up until
settlement. John was positive and a tremendous help to my experience as a
vendor. Jameel then facilitated the purchase of my next property. Throughout
the trials and tribulations, I experienced with the purchase of my property
Jameel remained positive and supportive throughout, what I found, very testing
sometimes. Thank you very much. All in all, I would not hesitate to recommend
either gentleman to anyone who I think may need their services. At no time
did I feel obligated or pressured by either of these men. T o Jameel and John,
I wish them great success in a field they are very professional, adept and well
versed in. My hats off to you guys. P.S. Thanks to Yong for the exquisite
gifts. They are displayed proudly in my living room! Hayden
Edwards ______________________________________________________________________________
We spoke to Tina about listing our property - Tina communicated on a regular
basis - this indicated to us her professional ability. When we decided to
sell, we were only interested in listing our property with Tina.
F & M Laqua ______________________________________________________________________________
Rene and I were both thrilled with the fantastic customer service we received
from John and Irene. We listed two townhouses for sale (not expecting a response)
and within one week one townhouse was under contract and the following week
the second townhouse was sold. The communication from John was excellent from
beginning to end of the sale. We got the price we wanted and service we didn't
expect. We would (and will) recommend Yong Real Estate to everyone we can.
Carolyn & Rene H. ______________________________________________________________________________
I am writing in response to services provided by your real estate agency,
specifically regarding one of your staff members by the name of Ross Hall.
We would like to inform you that we are more than happy with the way in which
you conducted business with us in regards to the purchase of our new home.
Before coming into contact with your agency we had been house-hunting for
quite some time with several real estate agents, and we are proud to inform you
that your business and agents were by far the most outstanding. My family
and I have rated Mr Hall as an excellent and unique person, whom we are extremely
pleased to have met. I will be recommending your agency to family and friends
in the future should the situation ever arise. I would like to take this opportunity
on behalf of my family and I to thank you very much for being so helpful and
wish Yong Real Estate a long and prosperous future. Eugene Harm
______________________________________________________________________________
I would like to take this opportunity of conveying our total satisfaction
in the professional service recently provided by your salesperson, Tanya ,
in the sale of our property. The transaction was certainly not the easiest sale
and required extreme skill and dedication to get it "across the line".
Tanya was the right person to achieve the positive outcome for us. Without
her focus and professionalism the sale would not have occurred. Tanya
is naturally gifted in personal motivation, people skills and negotiation.
Putting her skills to work, she brought our sale together at a time when it was
about to "fall through". Essentially, Tanya made it happen. Tanya
is an asset to your company and will go a very long way in the industry. This
she deserves, given her continual focus and professionalism. Above all else,
she is a "natural" salesperson. Yong Group has a strong and positive
presence in the Sunnybank real estate market. Your product strength and variety
continues to exceed industry standards and gives customers a "one stop
shop" for real estate requirements. John & Michele Highman
______________________________________________________________________________
Tim has been an excellent and very professional agent. I am very pleased
with just how polite he is, and the fact he does exactly what he says he will.
This is very important to me. I would not only use him again, but would also
recommend him to others. Josh Brown _______________________________________________________________________________
My wife and I cannot express how much help Brian was when we were
looking for a new house. He went out of his way to help us and find us what
we wanted. We know for a fact that we would use Brian again and pass his name
on to friends, relatives and neighbours. We hope that we see him again in
the future as a friend. K & E Reeves ______________________________________________________________________________
I would like to thank Yong Group, especially Ken , who was very
supportive and understanding through the whole legal procedure.
Esad & Amela Tinjak ______________________________________________________________________________
Just a note to express our special thanks to Paul who sold our family
home in Stretton. As you realise, selling the family house is a difficult and
trying time and we needed a confident and professional person to achieve the
desired result and keep the emotion levels low. Paul was more than this, his
friendly manner and confidence was always there to reassure us. Paul did achieve
our desired results, including a nice family to move into our loved home.
He was a pleasure to deal with and will be recommended by us to all concerned.
Tony & Marsha Novello ______________________________________________________________________________
I was dealing with Irene and Ben. Both people seem to be very professional
and very helpful. Thanks! Good luck with their future. Roy
Mathew ______________________________________________________________________________
Since our initial interest in the property and general enquiries, Brian
has been great. He has followed up all questions and queries, and was prompt
in returning calls if unavailable at any stage. Because this was my first house,
I required a lot of assistance and had many questions and concerns, which Brian
was a great help for. I have only glowing praise of Yong Real Estate and will
recommend them to others. Thank you very much! Nicole Hambrook ______________________________________________________________________________
I would like to thank Toni for her understanding and her prompt action
over the sale of our property. When Laurie Lennox contacted me and said buyers
would be "lined up" to buy our property, I thought he was joking. Thanks
for following up your prime lead. To sell in less than 24 hours must be really
a record. The Cables are nice people and worthy of a nice house in a good
area. We have raised our family and lived in this house and area for 37 years
and have seen many changes. It will be sad in one way to leave, but our life
has a new beginning moving to the Gold Coast. I believe the contract price
was a good one for both parties. Thank you Toni and Laurie!
Robert & Lorraine Paterson ______________________________________________________________________________
RE: Brian and James Thank you guys for all your persistence and
hard work. Your professionalism is excellent, as well as mannerisms. Thanks!
Brett Dunn ______________________________________________________________________________
Recently I sold my house at Sunnybank for an amount which exceeded my
expectations. I believe that the Associate that handled all my affairs in this
regard, Laurie, was responsible for this fantastic result. Laurie first contacted
me some time ago by phone saying that he could not keep up with the demand
for properties in the Sunnybank area. Upon our first meeting, I found him
to be professional, committed and caring. I had absolute faith in Laurie and
consequently requested him to be present personally whenever other Associates
had contracts or offers to present. Laurie even went out
of his way to open the house for the removal of my furniture by the removalists
and arranged for someone to call around to dispose of unwanted items and rubbish.
Definitely above and beyond the call of duty! I thank heavens
that Laurie made the sale of my house so quick and simple. He is to be commended
for his personal attention and is an asset to Yong Real Estate.
Stella Taroza ______________________________________________________________________________
We found Fatima to be more of a "go-between" and not just
a salesperson. She endeavoured to satisfy both our needs and the vendor's.
Very pleased with her service and likely to recommend her to our friends.
Dr Midhat A. Abdel-Magied ______________________________________________________________________________
We found the service of Yong Reality and Carol to be of the Highest
Professionalism. Carol kept us informed every step of the way. She was able to
acheive the best results for us. We wish Carol all the best in the future. When
we return back to Brisbane, we will come back to her to buy another home.
Sharon Swan ______________________________________________________________________
Philip is very nice and very friendly with me. He also explains everything
very clearly when I want to know about a property - hopefully we will see him
again in the future. Chi Le ______________________________________________________________________________
The service I get from Carol excellent because she is not pushy. It
took me three years to decide whether to put my house in the market because the
price on that time wasn't right. Carol followed through, she rung me up from time
to time. Of all the salesmen I approached - she is the only one who kept in touch
with the client. She got patience and follow through. I wish all salesmen were
like her. She'll be an asset to any company she works for. I am also happy with
Yong Group's service because everytime your associates brought someone to my house
they let me know the feedback they got from their potential buyer. For me that
was very nice of you for all doing that. I will certainly reccommend you to my
friends because you give excellent service. Mercy Greising ______________________________________________________________________________
Shaun is the most amazing agent I have ever worked with. As an agent
myself I know the problems with that many agents face due to the lack of commitment
and honesty in our industry. Shaun is unique; he is well informed and has integrity,
honesty, and a very friendly personality. His communication and negotiation skills
are outstanding. I was extremely impressed with his constant communication letting
me know exactly the status of the interest in our property. He worked very hard
and achieved a fantastic result. I do believe that your office is extremely fortunate
to have Shaun on the staff. He is a fantastic asset to your business. Thank you
and I look forward to working with Shaun on a regular basis. Will
have no hesitation in referring my clients to Shaun. Adina
Zuker ______________________________________________________________________________
Very professional, very approachable, helpful and friendly. Not at all
pushy or forceful. An asset to your company. Made a stressful time enjoyable.
A lovely woman. Thank You! Kate Ludlow
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