Tenant Services

Your As Tenant - Your Rights

Regulations and rules that affect tenants are forever changing. We would be happy to answer any questions or concerns that you may have. We welcome all tenant enquiries via internet, email, phone or via a visit to our office.

In Queensland, people who rent homes are covered by the law including :

Tenant Services Image
  1. the Residential Tenancies Act 1994
  2. the Residential Services (Accommodation) Act 2002.

The Act sets out the rights and responsibilities of both tenants and agents. It describes what you and the agent can and cannot do and also clearly explains what happens if either the agent or tenant breaks the law.

For more information visit the following links or download our information guideline booklet.

RTA

Residential Tenancies Authority (RTA) website contains plenty of information for tenants about renting a property including share homes, rental bonds etc.

TAAS

RTA also provides Tenancy Advice and Advocacy Services (TAAS) to help residential tanents who are experiencing difficulties dealing with their tenancies. It also provides information relating to tenants’ rights and responsibilities.

Landlord Guideline Booklet

Please view and download our information guideline booklet for further details (you must have Adobe Acrobe Reader installed).

PDF Icon Landlord Gudieline Booklet in Adobe PDF Format

Tenant Guideline Booklet

Please view and download our information guideline booklet for further details (you must have Adobe Acrobe Reader installed).

PDF Icon Tenant Guideline Booklet in Adobe PDF Format